Category: Enterprise Design

Design Sprint & AI: Exploring Business Opportunities Before You Invest

Artificial Intelligence can accelerate almost anything — but not everything deserves to be accelerated.Before investing in platforms, models, and integrations, there’s a crucial step that most organizations skip: exploration. That’s where the Design Sprint becomes…
When AI Becomes Strategic (and Not Just a Gadget)

For several years, organizations have been experimenting with artificial intelligence.Chatbots, automation, image recognition, predictive dashboards — the list keeps growing. But too often, these initiatives remain isolated.They impress for a moment… then fade into the…
Website or App Redesign: Redo Everything… or Redo It Smarter?

For over twenty years, we’ve helped organizations redesign their digital platforms — websites, apps, intranets, portals, and everything in between. And after all this time, one thing hasn’t changed: the reflex to tear everything down…
SMEs and Mid-Sized Companies: Starting with AI Without an Army of Data Scientists

Artificial intelligence fascinates, excites, and intimidates.For many small and mid-sized organizations, it still feels like something reserved for tech giants — companies that can afford entire teams of experts and vast amounts of data. But…
MNHQ: Building a Connected Visitor Experience That Makes Sense

How do you create the most connected visitor experience possible — without turning the museum into a gadget showroom?That was the challenge facing the Musée National de l’Histoire du Québec (MNHQ) when it decided to…
Always Stuck on the Last Mile: Making the Value Chain Visible

Everything was supposed to work.The plan was solid, the roadmap was followed, the project had even been declared a success.And yet… somewhere between the last meeting and the customer’s hands, value didn’t make it through.…
Design Sprint, but Strategic: Avoid the Brilliant, Useless Prototype

The Design Sprint has become a staple in the innovation world. In five days, you can go from an idea to a tested prototype.It’s fast, creative, and energizing — but also, too often, disconnected from…
Costly Silos: Seven Conversations to Get Everyone Back on the Same Map

In every organization, silos form naturally.Departments focus on their own priorities, projects multiply, and communication starts to fade between teams. It’s not a lack of goodwill — it’s simply the way complexity grows.The problem is…
Too Many Initiatives, Not Enough Impact

From strategic plans to transformation programs, most organizations are full of projects. New ideas are launched every quarter, new roadmaps are drawn, new tools are deployed.Yet, despite all this activity, the overall impact often remains…
7 Core Maps That Facilitate Enterprise DesignAnd How to EDGY-fy Yours

EDGY is a powerful mental model, but how does it work in the real world and over time? Can you really design an enterprise with it? How do you develop an enterprise strategy using it? And…
A Mini Masterclass in Four-Quadrant Matrix

Everyone loves a good 4-quadrant matrix. They’re clean, simple, and familiar. But sometimes… they’re just not enough. We try to cram too much into them, lose clarity, or walk away with more confusion than insight.…
BMC + EDGY?

I’ve been helping clients transform their enterprises over the last couple of years. And if you follow me on LinkedIn, you know that I use EDGY a lot—actually, in every project since it came out.…
Have you ever heard of the “Ivory Jenga Tower of Babel”?

I’ve been running workshops with clients for the past couple of years, always searching for an activity to break the ice or illustrate the virtues of collaboration. At the same time, we’ve been working on…
An enterprise is like… the Milky Way!

Or at least, that’s the name of one of the tools you can use to understand your business. I’d like to introduce you to the Milky Way Map, a tool from Intersection, which I learned…
«Écosystème»… BINGO!

I was listening to a podcast this week where one of the guests said that using the word “ecosystem” had become a “drinking game”. In fact, it’s surely a word to include in your “buzzword…